{"id":1504,"date":"2024-05-09T13:15:00","date_gmt":"2024-05-09T13:15:00","guid":{"rendered":"https:\/\/olioapp.com\/business\/?page_id=1504"},"modified":"2026-08-10T15:50:17","modified_gmt":"2026-08-10T15:50:17","slug":"food-safety","status":"publish","type":"page","link":"https:\/\/olioapp.com\/business\/food-safety\/","title":{"rendered":"Food safety at Olio"},"content":{"rendered":"
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We\u2019re serious<\/span> about food safety<\/strong>\n<\/h1>\n \n
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Your comprehensive guide to how Olio keeps your food safe<\/p>\n <\/div>\n \n <\/div>\n\n

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A simple process with safeguards at every stage<\/strong>\n<\/h2>\n \n \n
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Ste<\/span>p 1<\/span>: <\/span>Olio recruits and trains volunteers\n<\/h2>\n \n \n

Volunteers must pass our in-app food safety and hygiene training before they can collect any food. This covers everything they need to know about collecting and storing food safely. <\/span>\u00a0They must also agree to our Volunteer Agreement and complete our kitchen self-assessment.<\/span><\/p>\n

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Step 2: <\/span>You donate (safe) surplus food\n<\/h2>\n \n \n

Businesses must make sure surplus food is safe to eat. That means it’s been stored at the appropriate temperature, is properly labelled and packaged, and is within use-by date (past best before date is fine!). We accept all food types – from chilled to cooked, frozen or loose. Allergen info can be hosted on our website<\/a> or handed to volunteers directly.<\/p>\n\n <\/div>\n\n

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Step 3: <\/span>Volunteers collect your food\n<\/h2>\n \n \n

At the time of collection, volunteers meet with your staff, check the dates, temperature and condition of the food and take it home. Volunteers live close by, and only take what they can safely transport and store. <\/span><\/p>\n

Note: Olio takes responsibility for the food from here (contractually!).\u00a0<\/strong><\/p>\n

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Step 4: <\/span>App users collect food from our volunteers\n<\/h2>\n \n \n

Once home, our volunteers list food on Olio’s app and store it appropriately until requesters come and pick it up. Pick-ups are always in person from the volunteers\u2019 doorstep, and c<\/span>hilled\/frozen food is stored in their fridge\/freezer while they wait for requestors to arrive.\u00a0<\/span><\/p>\n\n <\/div>\n\n

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Want more information?<\/strong> Read our Food Safety T&Cs here<\/a>.<\/p>\n\n\n\n

Safe food sharing powered by tech<\/span><\/h1>\n\n\n\n
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Health and safety authority vetting<\/strong><\/h2>\n\n\n\n