\ud83c\udfe0 New Home + Explore screens<\/strong><\/p>\n\n\n\nWe\u2019ve redesigned how you navigate the app \u2013 helping new users understand Olio is more than just a \u201cfree food app\u201d. And it\u2019s working! New users are now 15% more likely to add a listing. <\/p>\n\n\n\n
We\u2019ve heard some concerns raised on the Forum too, and we\u2019ll continue to make improvements based on your feedback.<\/p>\n\n\n\n
\ud83d\udcac Messaging improvements <\/strong><\/p>\n\n\n\nYou told us messaging needed work\u00a0 and we listened. We\u2019ve rolled out:\u00a0<\/p>\n\n\n\n
\u2705 A clearer way to spot unread messages<\/p>\n\n\n\n
\u2705<\/strong> Precise time stamps for better clarity<\/p>\n\n\n\n\u2705 An \u2018unread\u2019 filter to help you stay on top of things<\/p>\n\n\n\n
\u23f3 Dynamic delays removed<\/strong><\/p>\n\n\n\nWe\u2019ve officially said goodbye to dynamic delays. They were confusing, frustrating, and didn\u2019t help distribute supply more fairly. Instead, we\u2019re focusing on pick-up quotas to keep things simple and fair.<\/p>\n\n\n\n
\ud83d\udee1\ufe0f New appeals process<\/strong><\/p>\n\n\n\nWe\u2019ve launched a smoother way to appeal bans, suspensions and warnings, plus we\u2019re harnessing AI to: <\/p>\n\n\n\n
\u2705 Remove banned listings (like medicines, wanted food & pets) <\/p>\n\n\n\n
\u2705 Handle straightforward flag reports \u2013 freeing up time for trickier ones<\/p>\n\n\n\n
\ud83e\udd1d Volunteer Hub updates<\/strong><\/p>\n\n\n\nEach week, around 20% of collection slots go unclaimed. So, we\u2019ve introduced 3 changes to help:<\/p>\n\n\n\n
\u2705 Simplified how slot limits work<\/p>\n\n\n\n
\u2705<\/strong> Added data on previous collection sizes so you can assess suitability<\/p>\n\n\n\n\u2705 New filters to help you find the best slots for you<\/p>\n\n\n\n
<\/h2>\n\n\n\n
We\u2019ll be updating existing FAQs and adding new ones to cover the top questions from the webinar, so keep an eye out in the coming weeks.<\/p>\n\n\n\n
And before you go, we\u2019d LOVE your feedback on the webinar so we can continue to improve them in future. Please fill out the short 3 minute survey below if you\u2019d like to share your thoughts.<\/p>\n\n\n\n
Thanks again for your continued support, it means the world to us.<\/p>\n\n\n\n