{"id":4893,"date":"2026-06-12T13:17:52","date_gmt":"2026-06-12T13:17:52","guid":{"rendered":"https:\/\/olioapp.com\/en\/?p=4893"},"modified":"2026-06-12T14:35:42","modified_gmt":"2026-06-12T14:35:42","slug":"olio-community-webinar-june-2026","status":"publish","type":"post","link":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/","title":{"rendered":"Olio Community Webinar: June 2026"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Thank you to all of you who joined our 11th community webinar today. We\u2019re so grateful for your high levels of engagement and support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you weren\u2019t able to make it, or would like a recap, keep reading\u2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc9b The high-level summary of the webinar is as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sainsbury&#8217;s update for FWHs: <\/strong>We\u2019ve heard your feedback on challenges like smaller evening collections or there not being food to collect; we\u2019re reviewing the data with the Sainsbury\u2019s team and have interventions planned<\/li>\n\n\n\n<li><strong>Using AI to resolve login issues: <\/strong>App login issues are frustrating for users, time-consuming for the customer support team, and highly repetitive. We\u2019ve therefore trained an AI model on past tickets, which is already resolving 70% of issues instantly<\/li>\n\n\n\n<li><strong>Continuing our crackdown on bad actors:<\/strong> New skip\/unassign policy is now live, warning system bugs have been fixed, and AI is being used to proactively flag personal allowance abuse. Coming soon: a temporary slot freeze after removals, fixes to post-collection messaging loopholes, and AI-powered detection of FWHs not sharing food widely after collections<\/li>\n\n\n\n<li><strong>ID verification coming soon:<\/strong> We\u2019ll soon be implementing ID checks for new FWHs and returning FWHs coming off suspensions to prevent suspended bad actors creating new accounts<\/li>\n\n\n\n<li><strong>Auto-confirm is now live at 82 stores:<\/strong> A new feature that automatically confirms collections in advance, with staff trained to cancel if needed. This reduces admin for sites and gives FWHs clearer information<\/li>\n\n\n\n<li><strong>Student campaign delivering strong early results:<\/strong> Students use Olio at ~3x the rate of non-students and sign up as FWHs at ~2.5x the rate<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83e\udde1 For the recording of the full webinar, <a href=\"https:\/\/youtu.be\/dHNKP7SaqME\" target=\"_blank\" rel=\"noreferrer noopener\">watch here<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc9a We\u2019ll publish new and\/or revise existing FAQs to provide answers to the most popular questions raised during the webinar&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And before you go, we\u2019d LOVE your feedback on the webinar so we can continue to improve them in future. Please fill out the short 3 minute survey below if you\u2019d like to share your thoughts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks again for your continued support, it means the world to us.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/olio1.typeform.com\/to\/h5V05Td5\" target=\"_blank\" rel=\"noreferrer noopener\">Share your feedback<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thank you to all of you who joined our 11th community webinar today. We\u2019re so grateful for your high levels&hellip;<\/p>\n","protected":false},"author":32,"featured_media":4894,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4893","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-olio-updates"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Olio Community Webinar: June 2026 - Olio | At Home<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Olio Community Webinar: June 2026 - Olio | At Home\" \/>\n<meta property=\"og:description\" content=\"Thank you to all of you who joined our 11th community webinar today. We\u2019re so grateful for your high levels&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/\" \/>\n<meta property=\"og:site_name\" content=\"Olio | At Home\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-12T13:17:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-12T14:35:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/olioapp.com\/en\/wp-content\/uploads\/sites\/1\/2026\/06\/Campaign-Blog-Header.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"neringamikutyte\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"neringamikutyte\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/olio-updates\\\/olio-community-webinar-june-2026\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/olio-updates\\\/olio-community-webinar-june-2026\\\/\"},\"author\":{\"name\":\"neringamikutyte\",\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/#\\\/schema\\\/person\\\/09978905fa5acc1bbf026d97d25a2688\"},\"headline\":\"Olio Community Webinar: June 2026\",\"datePublished\":\"2026-06-12T13:17:52+00:00\",\"dateModified\":\"2026-06-12T14:35:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/olio-updates\\\/olio-community-webinar-june-2026\\\/\"},\"wordCount\":350,\"image\":{\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/olio-updates\\\/olio-community-webinar-june-2026\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/olioapp.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/1\\\/2026\\\/06\\\/Campaign-Blog-Header.png\",\"articleSection\":[\"Olio updates\"],\"inLanguage\":\"en\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/olio-updates\\\/olio-community-webinar-june-2026\\\/\",\"url\":\"https:\\\/\\\/olioapp.com\\\/en\\\/olio-updates\\\/olio-community-webinar-june-2026\\\/\",\"name\":\"Olio Community Webinar: June 2026 - Olio | At Home\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/olio-updates\\\/olio-community-webinar-june-2026\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/olio-updates\\\/olio-community-webinar-june-2026\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/olioapp.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/1\\\/2026\\\/06\\\/Campaign-Blog-Header.png\",\"datePublished\":\"2026-06-12T13:17:52+00:00\",\"dateModified\":\"2026-06-12T14:35:42+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/#\\\/schema\\\/person\\\/09978905fa5acc1bbf026d97d25a2688\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/olio-updates\\\/olio-community-webinar-june-2026\\\/#breadcrumb\"},\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/olioapp.com\\\/en\\\/olio-updates\\\/olio-community-webinar-june-2026\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/olio-updates\\\/olio-community-webinar-june-2026\\\/#primaryimage\",\"url\":\"https:\\\/\\\/olioapp.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/1\\\/2026\\\/06\\\/Campaign-Blog-Header.png\",\"contentUrl\":\"https:\\\/\\\/olioapp.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/1\\\/2026\\\/06\\\/Campaign-Blog-Header.png\",\"width\":1200,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/olio-updates\\\/olio-community-webinar-june-2026\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/olioapp.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Olio Community Webinar: June 2026\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/olioapp.com\\\/en\\\/\",\"name\":\"Olio | At Home\",\"description\":\"Don\u2019t need it? Olio it.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/olioapp.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/olioapp.com\\\/en\\\/#\\\/schema\\\/person\\\/09978905fa5acc1bbf026d97d25a2688\",\"name\":\"neringamikutyte\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Olio Community Webinar: June 2026 - Olio | At Home","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/","og_locale":"en_US","og_type":"article","og_title":"Olio Community Webinar: June 2026 - Olio | At Home","og_description":"Thank you to all of you who joined our 11th community webinar today. We\u2019re so grateful for your high levels&hellip;","og_url":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/","og_site_name":"Olio | At Home","article_published_time":"2026-06-12T13:17:52+00:00","article_modified_time":"2026-06-12T14:35:42+00:00","og_image":[{"width":1200,"height":600,"url":"https:\/\/olioapp.com\/en\/wp-content\/uploads\/sites\/1\/2026\/06\/Campaign-Blog-Header.png","type":"image\/png"}],"author":"neringamikutyte","twitter_card":"summary_large_image","twitter_misc":{"Written by":"neringamikutyte","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/#article","isPartOf":{"@id":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/"},"author":{"name":"neringamikutyte","@id":"https:\/\/olioapp.com\/en\/#\/schema\/person\/09978905fa5acc1bbf026d97d25a2688"},"headline":"Olio Community Webinar: June 2026","datePublished":"2026-06-12T13:17:52+00:00","dateModified":"2026-06-12T14:35:42+00:00","mainEntityOfPage":{"@id":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/"},"wordCount":350,"image":{"@id":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/#primaryimage"},"thumbnailUrl":"https:\/\/olioapp.com\/en\/wp-content\/uploads\/sites\/1\/2026\/06\/Campaign-Blog-Header.png","articleSection":["Olio updates"],"inLanguage":"en"},{"@type":"WebPage","@id":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/","url":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/","name":"Olio Community Webinar: June 2026 - Olio | At Home","isPartOf":{"@id":"https:\/\/olioapp.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/#primaryimage"},"image":{"@id":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/#primaryimage"},"thumbnailUrl":"https:\/\/olioapp.com\/en\/wp-content\/uploads\/sites\/1\/2026\/06\/Campaign-Blog-Header.png","datePublished":"2026-06-12T13:17:52+00:00","dateModified":"2026-06-12T14:35:42+00:00","author":{"@id":"https:\/\/olioapp.com\/en\/#\/schema\/person\/09978905fa5acc1bbf026d97d25a2688"},"breadcrumb":{"@id":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/#breadcrumb"},"inLanguage":"en","potentialAction":[{"@type":"ReadAction","target":["https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/"]}]},{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/#primaryimage","url":"https:\/\/olioapp.com\/en\/wp-content\/uploads\/sites\/1\/2026\/06\/Campaign-Blog-Header.png","contentUrl":"https:\/\/olioapp.com\/en\/wp-content\/uploads\/sites\/1\/2026\/06\/Campaign-Blog-Header.png","width":1200,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-june-2026\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/olioapp.com\/en\/"},{"@type":"ListItem","position":2,"name":"Olio Community Webinar: June 2026"}]},{"@type":"WebSite","@id":"https:\/\/olioapp.com\/en\/#website","url":"https:\/\/olioapp.com\/en\/","name":"Olio | At Home","description":"Don\u2019t need it? Olio it.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/olioapp.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en"},{"@type":"Person","@id":"https:\/\/olioapp.com\/en\/#\/schema\/person\/09978905fa5acc1bbf026d97d25a2688","name":"neringamikutyte"}]}},"_links":{"self":[{"href":"https:\/\/olioapp.com\/en\/wp-json\/wp\/v2\/posts\/4893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/olioapp.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/olioapp.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/olioapp.com\/en\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/olioapp.com\/en\/wp-json\/wp\/v2\/comments?post=4893"}],"version-history":[{"count":4,"href":"https:\/\/olioapp.com\/en\/wp-json\/wp\/v2\/posts\/4893\/revisions"}],"predecessor-version":[{"id":4898,"href":"https:\/\/olioapp.com\/en\/wp-json\/wp\/v2\/posts\/4893\/revisions\/4898"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/olioapp.com\/en\/wp-json\/wp\/v2\/media\/4894"}],"wp:attachment":[{"href":"https:\/\/olioapp.com\/en\/wp-json\/wp\/v2\/media?parent=4893"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/olioapp.com\/en\/wp-json\/wp\/v2\/categories?post=4893"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/olioapp.com\/en\/wp-json\/wp\/v2\/tags?post=4893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}