{"id":5189,"date":"2026-10-23T13:07:34","date_gmt":"2026-10-23T13:07:34","guid":{"rendered":"https:\/\/olioapp.com\/en\/?p=5189"},"modified":"2026-10-23T13:07:35","modified_gmt":"2026-10-23T13:07:35","slug":"olio-community-webinar-october-2026","status":"publish","type":"post","link":"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-october-2026\/","title":{"rendered":"Olio Community Webinar: October 2026"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Thank you to all of you who joined our 12th community webinar. We\u2019re so grateful for your high levels of engagement and support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you weren\u2019t able to make it, or would like a recap, keep reading\u2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udc9b The high-level summary of the webinar is as follows:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714\ufe0f <strong>Driving demand as supply grows:<\/strong> With 225,000 FWH collection slots now coming onto Olio every month, we\u2019re increasing our marketing spend and doubling down on students<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714\ufe0f <strong>AI will sort \u2018Other\u2019 issue reports from November:<\/strong> 30% of issue reports are categorised as \u2018Other\u2019, which creates significant manual work for our team to sort through. We\u2019re therefore going to start using AI (which is already 80%+ accurate) to free our team up for complex cases. We\u2019re also making the Issue Report Form easier to use<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714\ufe0f <strong>Clearer reporting and safer listings:<\/strong> FWH Squad Chat and Forum flag report options have been updated, and any listing with a confirmed food safety report is now automatically unlisted<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714\ufe0f <strong>Quicker answers for simple issues:<\/strong> Food Waste Heroes can now update their own address, and AI resolves 60% of login and sign-up issues<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714\ufe0f <strong>Cracking down on bad actors:<\/strong> AI is helping us ban 5x more bad actors, and 99% of penalties have been upheld. ID verification has been live since July and has blocked the ~1% of people who tried to use an ID that\u2019s already on another account<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714\ufe0f <strong>Behind the scenes with Engineering:<\/strong> Our team ships 60+ pieces of work a week, including frequent app updates to keep up with Apple\u2019s and Google\u2019s requirements and the latest security fixes<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714\ufe0f <strong>\u00a31.1bn of cumulative social value:<\/strong> Using survey responses from 3,000+ of you and a framework from MeasureUp we\u2019ve quantified Olio\u2019s positive impact on mental health, physical health and volunteering<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83e\udde1 For the recording of the full webinar, <a href=\"https:\/\/youtu.be\/2hBjdGxnoVw\" target=\"_blank\" rel=\"noreferrer noopener\">watch here<\/a>.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc9a We\u2019ll publish new and\/or revise existing FAQs to provide answers to the most popular questions raised during the webinar&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And before you go, we\u2019d LOVE your feedback on the webinar so we can continue to improve them in future. Please fill out the short 3 minute survey below if you\u2019d like to share your thoughts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks again for your continued support, it means the world to us.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/olio1.typeform.com\/to\/LBQXlyCi\" target=\"_blank\" rel=\"noopener\">Share your feedback<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Thank you to all of you who joined our 12th community webinar. We\u2019re so grateful for your high levels of&hellip;<\/p>\n","protected":false},"author":32,"featured_media":5190,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5189","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-olio-updates"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Olio Community Webinar: October 2026 - Olio | At Home<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/olioapp.com\/en\/olio-updates\/olio-community-webinar-october-2026\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Olio Community Webinar: October 2026 - Olio | At Home\" \/>\n<meta property=\"og:description\" content=\"Thank you to all of you who joined our 12th community webinar. 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